Soil procedure UTS Chippie Prepaid
In summary proceedings against UTS, the judge issued a procedural judgment (only one plaintiff was unable to represent all interested parties). That is why Consumers' Interests Curaçao is now filing substantive proceedings against UTS. Do you also have Chippie Prepaid and do you not agree with the new terms and conditions? Then register as a co-claimant!
What is it about?
On September 1, 2020, UTS changed its terms and conditions for Chippie Prepaid in the sense that the current calling period was drastically reduced. Gold in the old terms and conditions a period of 60 days, in the new terms and conditions the consumer can only call for 15 days with an upload of Naf 5, with an upload of Naf 10 only 30 days, even if you still have sufficient calling credit. UTS thus aimed to increase its turnover by 200 to 300%.
One of the Chippie holders in Curaçao, Maria van Os, brought summary proceedings against UTS - with the support of nearly 100 Chippie holders - demanding that these new general terms and conditions lapse because these terms and conditions were unreasonable, unfair and needlessly onerous. The judge handed down a procedural judgment stating that the plaintiff could not stand up for multiple participants, but stated, among other things, that UTS had misled its customers and addressed UTS about its social responsibility towards the "small uploaders".
To be able to litigate TOGETHER on behalf of several consumers, the Stichting Consumenten Belangen Curaçao was established (of course you can also contact us for individual consumer problems).
Download the form for registration
TOGETHER WE ARE STRONG